Return Policy

Livensa Return and Refund Policy

At Livensa, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy has been carefully crafted to ensure maximum customer satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds. Return Notification Timeframe Returns must be reported within 30 days of receiving the item. After this time, returns will no longer be accepted. Please adhere to this timeframe to be eligible for a return. 100% Guarantee on Defective Items We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchange, whichever you prefer. Return Process To initiate a return, please email info@livensa.se Once your return is approved, you will receive detailed instructions to complete the return process.

Return Fees
Customers are responsible for return shipping costs. Livensa does not reimburse return shipping costs and is not responsible for any costs incurred during the return process.

100% Money-Back Guarantee on New Products
We offer a full money-back guarantee on all new products, excluding promotional items. Sale items are excluded from this guarantee.

No refunds for sale items.
Items purchased during a clearance or sale cannot be returned. These purchases are final and can only be exchanged for a different size.

Conclusion:
Livensa strives to ensure customer satisfaction. By adhering to our return and refund policy, we ensure that all returns are handled efficiently and fairly. For any questions or comments, you can contact our customer service at info@livensa.se