Privacy Policy

Last updated: March  7, 2025

Livensa Privacy Policy

Livensa places great importance on protecting its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you accept the practices described in this policy.

Collection of Personal Information
Livensa collects various types of personal data in order to provide an optimal shopping experience. This data may include:

  • First and last name
  • Shipping and billing address
  • E-mail address
  • Phone number
  • Payment Information

Use of personal information
The personal information collected is used for the following purposes:

  • Processing and shipping orders
  • Payment management and fraud prevention
  • Communication with customers about their orders and our product offering
  • Improving our customer service and responding to requests
  • Sending information about new products, promotions and events (with customer consent)

Sharing of Personal Information
Livensa does not sell, rent or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • If required by law or to comply with legal procedures
  • To protect the rights, property or safety of Livensa, its customers or the public

Security of Personal Information
Livensa implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:

  • The use of encryption technologies for payment transactions
  • Limited access to personal information, only to employees and partners who need it to provide our services

Retention of Personal Information
Livensa retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have, under applicable law, certain rights regarding their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by Livensa.
  • Right of rectification: Customers may request the correction of inaccurate or incomplete personal data.
  • Right to erasure: Customers may request the deletion of their personal data, subject to legal retention periods.
  • Right to withdraw consent: Customers may withdraw their consent at any time for the processing of their personal data.

Cookies and Similar Technologies
Livensa uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to decline cookies, but this may affect the functionality of the site.

Privacy Policy Changes
Livensa may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage customers to periodically review this page for any changes.

Contact Information
For any questions regarding this privacy policy or to exercise your rights regarding your personal data, you can contact Livensa at the following address:

Email: info@livensa.se

Livensa is committed to protecting the privacy of its customers and using their personal data responsibly and securely.